PAYMENT
NON-ACCOUNT HOLDERS:
Required to make payment 100% upfront. Please call us with your credit card details ready.
ACCOUNT HOLDERS:
Guest Artist Education:
All bookings require a 25% deposit. All events are invoiced at time of booking. Payment is required in full no later than 30 days prior to the event date.
All other Education:
All events are invoiced at time of booking. Payment is required in full no later than 14 days prior to the event date.
The booking for your educational event is not guaranteed until Salon Support have received full payment.
Guest Artist Education refers to Colour Alchemy, Hair Couture, Business Reloaded & The Power of Social Media.
CANCELLATIONS
Cancellations must be received 45 days prior for guest artist education and 14 days prior for all other educational events. Cancellation fees apply regardless of whether the event has been paid for or not. Please see refund policy below.
REFUNDS
Guest Artist Education:
45 days or more from date of event - 100% refund
30-45 days from date of event - 25% of the event fees will apply
30 days or less from date of event - 100% of the event fees apply
All other Education:
14 days or more from date of event - 100% refund
8-14 days from date of event - 50% of event fees will apply.
7 days or less from date of event - 100% of event fees will apply.
ILLNESS
In the event of a student being ill, a refund or transfer will only be available upon providing a medical certificate from a medical practitioner within 7 days of the course completion.